Dear valued customers,
We experienced an unexpected system outage affecting a part of our web services. The system has been recovered and is now fully operational. We apologize for this outage and the impact it may have had on you.
Summary
We experienced an unexpected system outage affecting a part of our web services from 16:15 until 16:30 JST on August 8, 2022.
Services Impacted
● Quadcept Licensing System
● Quadcept Manager
Root Cause(s)
We had an unexpected concentration of loads that our systems could not respond to appropriately.
We apologize for any inconvenience this may have caused you, and we thank you for your patience in this matter. If you have any questions or continue to experience issues, please contact our support team.
