News

Important Notice Regarding Windows 10 April 2018 Update

Dear valued customers,

Thank you very much for using our product, Quadcept.

We are aware that Quadcept’s license activation function does not work properly in Windows 10 April 2018 Update (Redstone 4) released by Microsoft on April 30, 2018.

[Symptom]
Licenses cannot be acquired once applying Windows 10 April 2018 Update during stand-alone authentication.

[Applicable Users]
Customers who use Quadcept Professional(x86/x64) in stand-alone

When you update your computer to Windows 10 April 2018 Update, please switch to online authentication beforehand. If you have applied the update during standalone authentication, you will not be able to acquire Quadcept licenses. For customers who are unable to use licenses, please contact our support team.
support@4cept.com

We apologize for any inconvenience this may cause you but we appreciate your understanding and cooperation.

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